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If you have a medical condition, the Equality Act 2010 requires employers to make reasonable adjustments to the job content or working environment. To achieve this, we need to know whether you are covered. Definition of Disability: “A physical or mental impairment which has a substantial and long-term effect on a person’s ability to carry out normal day-to-day activities in a non-work environment.”

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Job Details

Job Title: Mental Health Support Worker
Job Reference: AO1430096CamMHSW
Location: Camden Town, Camden, Greater London, United Kingdom
Salary: £27,636 Per Annum (incl. ILW) Plus Pension

Mental Health Support Worker

We are seeking a compassionate and resilient Mental Health Support Worker to join a specialist supported accommodation service for young people with complex mental health needs.

Position: Mental Health Support Worker
Location: Camden, London
Contract: Permanent, full time
Hours: 37.5 hours per week, rota including evenings, weekends and bank holidays
Salary: £27,636 (ILW) per annum plus pension and benefits
Closing Date: Sunday 16th November2025

About the role

This is an opportunity to play a key role in supporting young people with complex mental health needs. Working within an innovative supported accommodation service, you’ll help build strong therapeutic relationships and support clients to develop skills, resilience and confidence to move forward positively.

Key responsibilities include:

Ensuring the safety and wellbeing of clients at all times, using safeguarding and emergency procedures when required
Building positive and trusting relationships with young people to provide effective support
Managing a small caseload as a named key worker, creating SMART outcomes-based support plans
Leading on risk and needs assessments and contributing to service-wide assessments
Delivering one-to-one and group support to build coping strategies and resilience
Working closely with statutory services, mental health teams and housing providers
Encouraging client participation in service decisions and wider community activities
Supporting volunteers who add value to the service
Participating in a rota including early, late and weekend shifts

About you

We’re looking for someone with empathy, energy and a genuine commitment to supporting young people with complex needs.

You will have:

A relevant qualification (psychology, counselling, social work, mental health) or significant experience working with young people with complex needs
Experience managing challenging situations in a calm and professional way
Excellent listening, communication and relationship-building skills
A non-judgmental approach and the ability to maintain professional boundaries
A good understanding of safeguarding, support planning and risk assessments
The ability to work well in a team and with external partners
A commitment to equality, diversity and inclusion

An enhanced DBS check will be required for this role.

About the organisation

This well-established charity provides housing and support services across the UK, with a focus on preventing homelessness and improving opportunities through education, training and volunteering. The organisation is values-driven, believing in dignity, respect and the potential of every individual.

Other roles you may have experience of could include; Senior Support Worker, Mental Health Support Worker, Caseworker, Housing Support Worker, Project Worker, Social Care Worker, Mental Health Practitioner, Recovery Worker, Youth Support Worker, Key Worker. #INDNFP